Why is my TwinRed account not active?

After signing up, your account is placed under review. Our Compliance team verifies that all required information is present.

If information is missing or your email is unverified, your account stays “Pending” until you complete the necessary steps.

If your account remains unused for more than 2 months after sign-up, or more than 6 months if previously used, it will be automatically disabled (“Inactive”).

Contact your Account Manager or support@twinred.com for assistance.