Cross-Device Tracking

Cross-Device Tracking is the ability to identify and measure user interactions across multiple devices — such as smartphones, tablets, laptops, and connected TVs — to build a unified view of the customer journey.

This technology uses deterministic methods (like login data) or probabilistic models (based on device signals and behavior patterns) to connect sessions from the same user. For example, an advertiser can track when a user sees an ad on mobile and later converts on desktop.

Accurate cross-device tracking enables holistic attribution, better frequency control, and improved personalization. It ensures that programmatic campaigns deliver consistent messaging and performance insights across all touchpoints.

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