- Date & Time of the incident
- Description of the incident (user behaviour, malware alert, abusive ad, non-compliant ad,……)
- Problematic URL
- Country where the user was connected when the incident happened
- Relevant screenshots (from the complaining end-user, from the antivirus, …….)
We also suggest you to use the following link that will list all ad ID’s that we have detected as running on your device: https://ui.twinred.com/history/index. Please note that this link must be triggered on the exact device and browser where the problematic ad appeared.