Why is my TwinRed account not active?

After you sign-up on the TwinRed platform, your account is placed under review. Our compliance team will verify that your account has all the information required and approve it within 24-48 hours.

If any necessary information is missing, or if your email address has not been verified, your account can stay “Under Review” until you complete the necessary steps.

If your account remains “Under Review” for more than 3 months after you sign-up, your account will be automatically disabled and set as “Inactive”.

You can contact your account manager or support@twinred.com to re-activate it or if you need any assistance (your AM details are available in your portal).

Google Abusive Experience – Advertiser Guide

These are the ad content / behaviors, considered as “abusive experience” by Google, that we do tolerate and tag as “Google Non-compliant”:

  • Fake Messages
  • Unexpected Click Areas
  • Misleading Landing Page Behavior
  • Misleading Push Notification
  • Browser History Manipulation
  • Auto Redirect
  • Mouse Pointer
  • Flashy Banners
  • Heavy Ads

The following criteria are the Google “abusive experiences” that we do not tolerate and any medias submitted with these identified behaviours will be declined.

  • Malware or Unwanted Software
  • Social Engineering (Phishing and Deceptive Sites)

An “abusive experience” is defined as any misleading element in an ad designed to trick the visitor into taking an action that was not intended. Most common in banners but also happening in pop-unders and landing pages in general, these elements (graphic or textual) aim to alter interactions of internet users.

You also need to know that websites’ publishers are the ones that are more affected by these Google rules, and the highest quality traffic sources are more likely to block Google non-compliant ads.

At TwinRed we are fully aware and take these rules into considerations 100% in all our processes.

As a result, we do tolerate ads with certain behaviors considered as Google Non-Compliant to run in our network. However, to make sure our publishers can always decide which type of ads will run on their sites, we label all our medias with a proper tag describing the ad content and behavior and allow publishers to disallow any such ads.

For more details about each of these criteria, you can visit our Advertising Guidelines and/or Google official statements.

Is it free to open an account in TwinRed?

Signing up on our platform only requires a few minutes and is completely free for both advertisers and publishers.

SIGN-UP HERE

Advertisers will need to add funds before being able to start campaigns and purchase traffic.

Publishers will need to have their sites approved by our compliance team before they can start sending us traffic.

What is needed to open an account in TwinRed?

If you are a company, we need:

  • the company name and address (billing address including your VAT or Registration number – EIN in United States)
  • the contact person name, email and/or Skype
  • a billing contact

If you are an Individual:

  • your name and address (billing address including your VAT or Registration number – EIN in United States)
  • your contact details (email, Skype,…)

Filling our Premium Partner Questionnaire is not mandatory but recommended as it allows us to approve your account quicker.

SIGN-UP HERE

You information can be updated in Settings under your username (sign-up email) at the top of your account panel, and selecting the account information tab.

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